Worldwide Airfare search
Airlines offer reserved seat selection on most flights prior to departure.
Boarding pass issuance is restricted to the day of the flight. You may request
window or aisle seating on the search form, or special seating arrangements
can be entered in the comments field on the reservation form. back to top [+]
How do I request special meals or other accommodations? Please enter
special requests in the comments field on the reservation form and select the
option to have a live agent complete your request. back to top [+]
Can seniors receive a discount? Most airlines allow senior discounts of 10%
for each senior and one traveling companion. The traveling companion must
travel on the exact same itinerary as the senior passenger. Please note this
in the comments field and select the option to have a live agent complete your
request. back to top [+]
What are the restrictions on last-minute bookings? To help protect your
credit card from fraudulent activity, we take extra time to verify passenger
information. Therefore, reservations must be made at least 24 hours prior to
departure (Central Daylight Time). If the airline you have selected requires
paper tickets you will be notified of delivery options. Naturally if you
require paper tickets, time must be allowed for delivery of the tickets from
our US location. back to top [+]
What is a Valued Airline? Valued Airline is a preferred carrier that has a
committed working relationship with us. These relationships enable us to offer
their best products and service directly to our customers. back to top [+]
Ticketing What is an eticket? An eticket, or electronic ticket, represents
your reservation for a flight, but is not in a paper format. You will be
supplied a confirmation number as your proof of purchase. You will not receive
a paper ticket. With an eticket, your name and flight details will be in the
airline's computer. An eticket is NOT a boarding pass. You will still have to
check-in to receive your boarding pass.
PLEASE NOTE: New regulations require you to present a printed receipt of
your e-ticket purchase in order to receive a boarding pass. Please be certain
to print your confirmation details page or your confirmation email and bring
it with you to the airport. Failure to do so will result in your inability to
board your flight. back to top [+]
Can I receive a paper ticket? Airlines charge fees for paper tickets issued
when electronic ticketing is available. Therefore, we issue all tickets
electronically unless a paper ticket is required by the airline. When
required, paper tickets do not have additional fees other than shipping
charges. back to top [+]
Why do you charge a processing fee? A non-refundable processing fee is
charged at the time of booking in order to offer you the lowest prices and
access to our customer care agents 7 days a week, 24 hours a day, and 365 days
a year (including holidays). This fee is $10 per ticket. back to top [+]
Are taxes included in the price of my fare? The price of the tickets
includes taxes and fees which are imposed on air transportation by government
authorities. Taxes and fees, which may represent a significant portion of the
cost of air travel are either included in the fare or shown separately in the
"TAX" box(es) of the ticket(s). back to top [+]
Is my ticket refundable or transferable? Unfortunately tickets are NOT
refundable or transferable. back to top [+]
What are the fees for changing my ticket? Some major airline carriers,
including but not limited to, US Airways, American and Delta, have changed
their exchange policies for non-refundable tickets. Changes to tickets prior
to departure date may result in large change fees plus additional applicable
charges. On your departure date, the airline may charge additional fees for
stand-by passengers. After departure, your ticket may have no residual value.
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Is any type of cancellation insurance available? No, cancellation insurance
is not available. back to top [+]
What is a back to back ticket? When coupons from two or more tickets are
issued at round trip fares for the purpose of circumventing restrictions.
Airlines and travel agents are prohibited from issuing such tickets. Each
airline reserves the right to deny transportation to passengers found using
tickets in this manner. Travelers will be responsible for the difference
between the fare paid and the fare of the actual itinerary. back to top [+]
At the Airport Should I still check-in? If you have reserved a seat
assignment, you must still check-in. Reserved seats are subject to
cancellation if not claimed at least 30 minutes prior to scheduled departure
time (45 minutes for international and overseas flights). back to top [+]
What is required when I check-in? ALL ticketed passengers must show a
government issued photo identification at check-in. Children must have a
parent present at check-in. Tickets, or eticket reservations must be in each
passenger's name as it appears on the photo identification. back to top [+]
What is required with International travel? An international trip may
require valid travel documents such as, but not limited to: passport visa
re-entry permit health certificate inoculation record a ticket for the return
journey or continuance of your trip or ANY combination thereof. Interactive
Affiliate Network is NOT responsible for your travel documents. You are
responsible for acquiring the proper documentation. Concerns about the
required travel documents may be resolved by contacting the appropriate
consulate, embassy, or government agency. back to top [+]
What is a schedule change? Schedule changes are made by the airline when it
changes flight times or numbers at its discretion. If known about in advance,
Interactive Affiliate Network will send changes to you prior to your flight.
Often schedule changes are unexpected and at the last minute. You may want to
call the airline 24 hours prior to your departure time to check your flight
schedule. back to top [+]
What are the luggage limitations? In general, you are allowed two items of
checked baggage per person and one personal and one carry-on item. Luggage
requirements can vary by airline and may change due to security or other
regulations. Airlines reserve the right to assess an additional charge at the
time of check in for three or more pieces of luggage and/or for non-standard
luggage. back to top [+]
Can I fly stand-by? Stand-by availability is at the discretion of the
airline. Additionally, some airlines may charge fees for flying stand-by on
the same day as your departure. Some airlines may charge fees for flying
stand-by on the same day as your departure. back to top [+]
Traveling with Children What services are offered for children traveling
alone? Minors under the age of 18, traveling alone, are subject to an
unaccompanied minor fee as determined by the selected airline. For a fee of
$30 or more per flight segment, an airline customer service agent will escort
your child on and off the aircraft. All unaccompanied children will be
escorted from point of check-in to the airplane where the child is placed in
the care of a flight attendant. A parent MUST be present at check-in when
their children are traveling alone. Please request this service using the
comment field on the reservation form. back to top [+]
Do I have to pay full fare for an infant? An infant is a child under two
years of age not occupying a seat. Once children reach their second birthday,
they must be seated in an approved seat. One infant is permitted to travel
free on US domestic flights for each passenger paying adult fare who is at
least 12 years of age. Each additional child under 2 years of age accompanying
the same adult passenger will pay the applicable accompanied child's fare
whether they are occupying a seat or not. back to top [+]
What are International travel restrictions for children? For international
travel, an infant pays 10 percent of the applicable adult fare. All infants
must have a ticket to travel. Children ages 2-11 years of age receive a
discounted fare decided by the airline. Passengers 16 years of age or younger
MUST be accompanied by an adult. back to top [+]
Miscellaneous What is the Interactive Affiliate Network Refund Policy?
Interactive Affiliate Network strives to provide the best service possible and
will work on behalf of our clients to rectify any regrettable circumstances
pertaining to your reservation. However, Interactive Affiliate Network acts
only as an independent agent to secure services of an air carrier, car rental
supplier, hotel, or other travel related supplier. Therefore, we have no
control over personnel, equipment, or operations of these suppliers and shall
not be held liable for any inconvenience, personal injury, property damage, or
other loss incurred as a result of any wrongful acts, omissions, or default on
the part of the suppliers. All grievances must be reported with any and all
supporting documentation to Interactive Affiliate Network within 60 days of
the mailing of the first credit card statement showing any discrepancies for
billing and payment issues or within 60 days after the completion of travel
services provided. back to top [+]
What type of customer service is offered? After submitting your reservation
request, you will be provided with an email address to use to make inquires
about your request. Our qualified and friendly agents are available 24-hours a
day, 7 days a week, 365 days a year (including holidays) to answer your
questions. All you have to do is ask.
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