Car rental reservations
The Estimated Rental Price includes the total of all known rates, taxes,
fees, surcharges and applicable drop off charges that you must pay either by
law or by local policy for the length of a particular car rental request. This
price does not include optional services such as insurance waivers, special
equipment, mileage charges, or gasoline etc. It also does not include extra
day or hour charges that can result from a late return of the rental car. This
price is provided so you can better estimate the total price you may pay to
the rental car company for your car, but is not a guarantee of your total
charges. Are there special taxes for car rentals in countries outside of
the US? Yes, there can be some mandatory taxes that are only applied in
certain countries. Check with the car company when you are picking up your
car.
Are taxes and insurance included in the quoted rate? No, taxes and
insurance are not included in the quoted rate.
What is the difference between base rental rate and total charges? The base
rate is the amount of the rental before any taxes, service fees or mandatory
insurance charges are included. Total charges would include all additional
fees.
What are CDW, PAI, TPI, VAT, VLF and airport taxes? Do I have to pay them?
CDW is Collision Damage Waiver, PAI is Personal Accident Insurance, TPI is
Theft Protection Insurance, VAT is Value Added Tax, and VLF is Vehicle License
Fee. Airport taxes are the fees that the airports charge to car companies for
the use of their terminals, railroads, and roads; plus other service charges
mandated by the airport. Yes, some of these various taxes and charges are
mandatory and you will be advised of them at the time of car pick up.
Reservation Process Will the car company that confirms my reservation be
the same one that provides my car? Not always. Some car companies have
affiliates they use.
Will I need a credit card in my name to rent a car? Yes, the driver will
need to present a valid credit card in the driver's name. Debit cards are not
accepted.
How old do I have to be to rent a car? Most major car rental companies
require renters to be a minimum of 25 years of age. Some car rental companies
do allow renters at the minimum age of 18 but there is an increase in the rate
of the rental and a deposit is required.
Do I need a foreign drivers License? Not all car companies require you to
have a license from the country in which you are driving. Check with your car
rental agency prior to pick up to be sure you are prepared.
Are car accessories available? Many rental agencies offer car accessories
such as child seats, ski racks, tape/CD players, etc. You can request these at
the time of reservation in the "Special Requests or Information"
section of the Interactive Affiliate Network Secure Car Reservation form when
making your car rental reservation. Extra charges may apply for these items
and they are based on availability.
Can I modify/change an existing reservation? Yes; however, modifications
may cause rate changes. Car rates can change daily, or even hourly, so changes
you make to your reservation after confirmation can affect the original
rate.
Is there a shuttle service to my rental car? Many rental agencies offer
shuttle service to the car pick up location from the airport. You will need to
ask about this service prior to your arrival or check at the airport.
Will I receive the make/model of car I have reserved? Receiving the
requested make or model of car depends upon availability at the time of your
arrival to pick up the vehicle. We cannot guarantee the make or model you will
receive.
Miscellaneous Are there seperate rules for local renters? Many rental
agencies do have additional rules and regulations for local renters or
individuals not traveling by plane to their rental destination. Unlimited
mileage and additional fees may vary. Contact your rental agency directly when
you receive your confirmation number for further details specific to your
reservation.
What type of customer service is offered? After submitting your reservation
request, you will be provided with an email address to use to make inquires
about your request. Our qualified and friendly agents are available 24-hours a
day, 7 days a week, 365 days a year (including holidays) to answer your
questions. All you have to do is ask.
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